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Have questions? Find answers from our community of expert fans on the official Singular Sound Forum.

How to use your Aeros Loop Studio

Firmware

We’re constantly improving the Aeros with FREE firmware updates! To check if you have  the latest firmware, press update in the menu. 

Controls Guide

A quick 2 page cheat sheet covering each of the buttons functions and some basic layout explanations.

Full Manual

Everything you need to konw about your Aeros Loop Studio including integrating it with other gear, exporting files, and more.

Video Tutorials

Firmware

We’re constantly improving the BeatBuddy with FREE firmware updates! To check if you have  the latest firmware, press the Tempo and Drum Set knobs at the same time and select “About”.

BeatBuddy Manager Software

Import your own MIDI and .wav files to create your own songs and drum sets! Load new content from the Forum and Library on your BeatBuddy!

SD Card Backup

Lost your SD Card? This file contains all of the content that came with your BeatBuddy.

MIDI Loop Library

Every MIDI Loop used in the BeatBuddy’s Default Content.

Accent Hit Library

All accent hit sounds in the BeatBuddy’s Default Content.

Video Tutorials

How to use your MIDI Maestro

Quick Start Guide

A quick one page guide to using your MIDI Maestro. Also includes warranty information.

Get it on Google Play

Video Tutorials

How to use your Cabli

Instructions

The installation and use instructions originally found in the Cabli packaging.

Video Tutorials

Image of the Aeros Loop Studio Looper Pedal with 6 parallel tracks and 6 sequential tracks shown on the touch enabled screen.

How to use your Aeros Loop Studio

Firmware

We’re constantly improving the Aeros with FREE firmware updates! To check if you have  the latest firmware, press update in the menu. 

Controls Guide

A quick 2 page cheat sheet covering each of the buttons functions and some basic layout explanations.

Full Manual

Everything you need to konw about your Aeros Loop Studio including integrating it with other gear, exporting files, and more.

Video Tutorials

How to use your BeatBuddy

Video Tutorials

Firmware

We’re constantly improving the BeatBuddy with FREE firmware updates! To check if you have  the latest firmware, press the Tempo and Drum Set knobs at the same time and select “About”.

BeatBuddy Manager Software

Import your own MIDI and .wav files to create your own songs and drum sets! Load new content from the Forum and Library on your BeatBuddy!

SD Card Backup

Lost your SD Card? This file contains all of the content that came with your BeatBuddy.

MIDI Loop Library

Every MIDI Loop used in the BeatBuddy’s Default Content.

Accent Hit Library

All accent hit sounds in the BeatBuddy’s Default Content.

Video Tutorials

Front Angle of MIDI

How to use your MIDI Maestro

Quick Start Guide

A quick one page guide to using your MIDI Maestro. Also includes warranty information.

Video Tutorials

Get it on Google Play

iOS App

Coming Soon.

How to use your Cabli

Instructions

The installation and use instructions originally found in the Cabli packaging.

Video Tutorials

Frequently Asked Questions

From the date of delivery, you have a full 60 days to try out any of our products. If at any point within that time period you want to return them, email us and we will provide you instructions on where to send it. Once received, we will issue you a full refund on your purchase to the original payment source used.

The warranty is a full two year warranty. This covers any innate manufacturing defects and any other issue that seems to have been caused by a factor outside your control.

If there is any issue, we will either repair or replace your unit (at our option) free of charge, as long as the issue being dealt with is within the terms of the warranty and the relevant time span. Technical issues that aren’t covered are ones that are due to obvious negligence, such as connecting the BeatBuddy to too high a voltage of a power supply, or bathing with your BeatBuddy (probably dangerous for your health anyway).

For U.S. orders over $148: Your package will ship FREE as USPS Priority. It will process next day and take 2-3 days to arrive.

For U.S. orders under $148: Your order will still benefit from free shipping and next day processing, but will be shipped via Fedex SmartPost. Expected it to arrive within 10-12 business days.

For International orders: We maintain international warehouses and ship all orders next day, which results in fast international delivery, especially when compared to ordering from a U.S. warehouse.

Still, you can experience customs delays and as such we don’t give out an estimated time of arrival for international orders.

The BeatBuddy and the Mini are compatible with any adapter that meets these specs: 9 volt, center negative, and a minimum of 300 mA. Do NOT use an adapter with higher voltage, otherwise you will fry your BeatBuddy and the warranty does not cover that!

The BeatBuddy can play into any sound system as long as it is on a clean, neutral channel. For best audio quality, we recommend playing it out of a full range audio system, such as a PA system. Computer speakers are also full range, which may be an option for the budget conscious if getting a full range PA system is not currently an option.

Feel free to use the BeatBuddy in any which way you like! Use it for recording an album, use it live, use it to create music that you sell, anything you want. It is all royalty-free, you don’t have to pay us a dime. We would appreciate it though if you listed us as your drummer in your album credits, though. 😊

No. Shipping, whether free of for a paid fee, does not include the payment for import VAT.

Contact Support by Email

Write to [email protected] and our team will get back to you within 2 business days.